Business Development Manager

It is important that all Company employees have a clear understanding of the expectations of their duties and responsibilities. This job description outlines the major responsibilities for this role and is a guide to the employee and their managers as to their overall responsibilities.  The employee recognizes that they may be required to undertake work that is outside of the specifics of this job description from time to time, as required and requested to do so for the good operations of the Company Group, and they agree to undertake all reasonable and lawful instructions provided to them. Following are the main duties and responsibilities for this position:

Responsibilities

·       Responsible developing new business and negotiating commercial contracts with existing and potential new clients, ensuring that commercial levels are maintained at an optimum standard to continuously sustain the workflow and cash requirements of the organisation.

·       Directly responsible for the achievement of individual business development targets, contributing towards the achievement of the team based target and achievement of key performance indicators each year.

·       Follow all Business Development practices and procedures including but not limited to ensuring the CRM is properly updated and contracts are properly titled and indexed; the template commercial contract is adhered to; the commercial contract risk matrix is properly followed.

·       Responsible for maintaining ongoing client contacts to ensure the continuous satisfaction of clients and to manage client issues as they arise to the satisfaction of the Company Group.

·       Directly responsible for reporting to the Group Marketing Manager regarding all Business Development related matters including but not limited to: new business, pipeline, commercial developments and new prospects.

·       Responsible to work with relevant technical Directors pricing, tendering, proposal development, scheduling and other negotiations regarding project sales and development.

·       Maintain a strong network of contacts and associates within the industry and undertake all necessary socialization, meetings and event attendance to build and maintain industry connections.

·       Negotiate contracts with new and existing clients for new business, ensuring that the negotiations are favourable to Company Group in terms of pricing and scheduling (for example: selling where possible at a premium price and ensuring the scheduling meetings the production team requirements).

·       Ensures proper communication of all necessary information is transmitted internally to the Director/Manager responsible for production in order to ensure the smooth transfer of the client to the production team (for example: by being involved in the kick off meeting to ensure production team is well briefed of client needs and expectations), as well as all appropriate support departmental managers (for example: Finance, Legal, Tendering etc).

Authorities

·       Negotiation on behalf of the Company Group commercial contracts in line with the standard contract and defined risk matrix for contracts.

Competencies

·       Degree qualifications in either a related technical field or Business Administration, or substantial relevant industry experience and proven track record of achieving high sales targets in a very competitive, service based environment.

·       Years of experience: Minimum of 8 Years experience and 5 years at senior management level.

·       A minimum of 5 years experience leading a Business Development team within a multinational, professional services (preferably engineering, construction) organisation.

·       Advanced time management and organizational skills with the ability to self-manage work time and meetings, and efficiently ensure that all administrative processes associated with Business Development (for example, maintaining the CRM) are efficiently undertaken.

·       Advanced written and spoken communication skills including advanced negotiation and persuasion skills.

·       Advanced understanding of the technical aspects, costs and scheduling of Cost Management, Quantity Surveying, Architecture and Engineering Design and Project Management in order to be able to influence and sell services to clients.

·       Intermediate leadership skills with a strong results-orientation.

·       Intermediate skills in departmental budgeting and financial management.

·       Advanced written and spoken English skills are also required.